We're Here to Help
Get the support you need to make the most of AthloForge. Our team is dedicated to helping you and your athletes succeed.
Get in Touch
Choose the method that works best for you
Email Support
Get personal support from our founder and development team
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Response within 48 hours
Direct access to our team
Mailing Address
Send us physical correspondence or documents
FitForge LLC
317 4th St S # 214
La Crosse, WI 54601
Frequently Asked Questions
Find quick answers to common questions about AthloForge
How do I get started with AthloForge?
Getting started is easy! Sign up for our Founder's Plan to get immediate access to all features.
What's included in the Founder's Plan?
The Founder's Plan includes unlimited access to all current and future premium features, unlimited athletes and coaches, priority support, and direct access to our development team to help shape the product.
Is there a mobile app?
AthloForge is built with a mobile-first design that works perfectly on all devices. A dedicated mobile app is in development and will be available soon for both iOS and Android.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest, we use secure cloud infrastructure, and we follow industry best practices for data protection and privacy.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. As a Founder's Plan member, you'll have access until the end of your billing period.
Getting Better Support
Help us help you by including these details in your email
Technical Issues
- • Describe what you were trying to do
- • What happened vs. what you expected
- • Your browser and device type
- • Screenshots if helpful
- • Any error messages you saw
General Questions
- • Your organization name
- • What type of sport/activity
- • Number of athletes you work with
- • Your current workflow or challenges
- • What you're hoping to achieve